Who we are
At Alinora (referred to as “we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website [www.alinora.in] and related services.
1. Information We Collect
When you browse or shop on our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, payment details (securely processed via third-party gateways).
- Order & Transaction Data: Products purchased, order history, and communication records.
- Device & Usage Data: IP address, browser type, pages visited, and time spent — collected via cookies and analytics tools.
- Communication Info: When you contact us via email or social media.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders.
- To send order confirmations, updates, and customer service communications.
- To improve your shopping experience and personalize content.
- To notify you about offers, new collections, and brand updates (only if you opt-in).
- To comply with legal requirements and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal information to any third parties.
We may share your data with trusted service providers (like shipping partners, payment gateways, and email platforms) only as needed to fulfill your order or support services. These partners are required to protect your data.
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your information. Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe.
5. Cookies & Tracking
Our site uses cookies to enhance your browsing experience and analyze site usage. You can choose to disable cookies via your browser settings, though it may affect certain features of the website.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request a copy of the data we hold about you.
To make any such requests, contact us at support@alinora.in
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[support@alinora.in]